|
Qwest has received numerous distinguished awards from the industry, and from business and community organizations for exceptional performance, service to customers, community leadership and commitment to diversity.
2010 Honors
- The Corporate Executive Board selects Qwest as the Innovation Innovation Winner for its "Targeted Account Program."
- Qwest was recognized as a demonstrated winner for adept use of thought leadership, a significant increase in the use of social media and a clear focus on sales enablement that illustrates the increasing sophistication of the B2B marketing function.
- Hispanic Business Magazine selects Qwest as one of the 2010 Diversity Elite companies in the United States.
- Qwest exemplified the inclusion of diversity measures in the workplace by meeting more than 32 variables that measure a company's commitment to Hispanic hiring, promotion, marketing, philanthrophy and supplier diversity.
- For the third-consecutive year, Qwest received a Nemertes PilotHouse Award. Qwest was cited as the "Top Provider of Carrier Ethernet Services for a Market Challenger"
-
- Qwest outperformed every other market challenger in most categories achieving top honors for its customer service and overall value.
- The PilotHouse Award is based on surveys from more than 2,000 IT decision-makers.
- Qwest receives three Cisco Partner Summit regional awards for the U.S. and Canada:
- Service Provider Cisco Capital Partner of the Year
- Service Provider Advanced Technology Partner of the Year
- West Region SLED Partner of the Year
- In a survey conducted by ATLANTIC-ACM, Qwest Wholesale won Carrier Excellence Awards for the following:
- Customer Service
- Data Value
- Performance
- Network
- Billing (tied)
- Provisioning
- Qwest received the highest numerical average ratings of metro wholesale customers' opinions of Qwest product quality/or price competitiveness for:
- Local circuit Switched Voice Quality
- SONET Ring Quality
- The Colorado chapter of the Business Marketing Association honors Qwest with four 2010 Gold Key Awards, including:
- Gold for Qwest Kinetics TV spot and Voice of the Customer campaign
- Silver for Puzzle and Idiom print marketing campaigns
- The national chapter of the Business Marketing Association awards Qwest with the following honors:
- Best Broadcast or Cable Television Advertising, Single Spot for Qwest Kinetics TV spot
- Award of Excellence for Multi-Channel Lead Generation Program, Large Enterprise Target for Qwest Targeted Accounts Program
- Award of Excellence for Proprietary Company Event, Series for "IP Telephony Day with Qwest and Shoretel Event”
- TM Forum selects Qwest as a finalist for its Business Innovation Excellence Award
- Security Magazine names Qwest among the "500 Top Security Organizations”
2009 Honors
2008 Honors
2007 Honors
- Qwest’s Wholesale Markets group received multiple best-in-class honors from wholesale customers in a survey conducted by Atlantic-ACM’s 2007 Metro Carrier Report Card survey.
- The financial services of Edward Jones honored Qwest as a Vendor Recognition Program recipient in the Alliance Vendor category.
- Government Computing News named Qwest Government Services senior vice president, Diana Gowen, “Industry Executive of the Year.”
- Latin Business Magazine honored Qwest for a second year on the ‘Corporate Diversity Honor Roll.’
- For the first time in history, Qwest ranked highest in overall customer service satisfaction among high-speed Internet service providers in the West region, as measured by J.D. Power & Associates.
- Qwest earned the No. 2 spot throughout the West for wireless call quality in the September 2007 J.D. Power & Associates Wireless Call Quality Performance Study.
- Latina Style magazine named Qwest to its 10th annual list of “Style 50” – for being one of the top 50 companies for Latinas to work for in the United States.
- The Colorado Pledge to Diversity group recognized Qwest with its first “Distinction of Diversity” award for its commitment to diversity and for promoting diversity within the legal community.
- In the American Customer Satisfaction Index, Qwest secured the industry’s top spot in customer satisfaction, a ranking that’s even more significant given cable companies’ inclusion in the survey.
- Qwest takes first place in the ‘Colorado 50’ by the Rocky News, as the state’s biggest and best company.
- For the sixth consecutive year, Qwest tops the Directory Assistance (DA) in customer satisfaction in the Paisley National Directory Assistance Performance Index.
- Qwest was awarded The Networx Enterprise and Networx Universal contract from the U.S. government to bid on 135+ federal agencies over the next 10 years.
- J.D. Power satisfaction survey ranked Qwest number one as the top residential Internet service provider in the West region.
- J.D. Power ranked Qwest highest in call-quality performance among cell-phone users in the West Region.
- Qwest Governance was named best in telecom by a recent study by the Institutional Shareholder Services (ISS). Qwest outperformed all telecommunication services companies and 94.2 percent of companies that make up the Standard’s & Poor’s 500.
- For the seventh year, Qwest's Business Partner Program earned a five-star rating from VARBusiness, a publication focused exclusively on reseller and partner channels.
- Qwest received the top overall customer satisfaction score in a report about enterprise-class VoIP services by Forester, an industry analyst firm. Qwest also ranked highest in overall market presence for business VoIP services.
- Qwest earned the highest rating given in Light Reading's North American Scorecard, a quarterly ranking of top-tier communication service providers.
- Hispanic magazine recognized Qwest in its February 2007 list of the 100 companies that contribute most to the Hispanic community.
- Small and medium-sized businesses named Qwest "Best Internet Services Provider" in the January 2007 issue of the Spokane Business Catalyst magazine. Qwest also won an award in the "Best Web Hosting Business" category.
Previous Honors
- In November 2006, The Paisley National Directory Assistance Performance Index ranked Qwest as the top performer in the local telecommunications carrier segment for directory-assistance services for the fifth consecutive time.
- In Atlantic-ACM's 2006 Metro Carrier Report Card: Wholesale and Business, wholesale customers ranked Qwest first place for customer service and provisioning among all regional Bell operating companies and incumbent local exchange carriers.
- The American Red Cross awarded Qwest with its prestigious Circle of Humanitarians Award in November 2006.
- Qwest was voted the Tri City Hispanic Chamber of Commerce Annual 2006 Business of the Year in the Prescott, Ariz. area.
- The Arizona Hispanic Chamber of Commerce voted Qwest the 2006 Corporation of the Year Award.
- The Denver Hispanic Chamber of Commerce voted Qwest the 2006 Corporate Advocate of the Year.
- HISPANIC Magazine voted Qwest on of the "Top 25 Places for Minorities to Find Opportunity for Advancement" in its April 2006 issue.
- Genesys, the world's #1 contact center software provider, recognized Qwest as the Managed Services Partner of the Year for its leading contact center suite of services which includes QWCC, EZ Route and QRouting.
- Rising 14 more spots from 2005, Qwest Communications ranked #41 in the Top 100 Federal Prime Contractors for 2006 - Washington Technology.
- Qwest Communications International, Inc. ranks no. 160 on the 2006 list of the FORTUNE 500, with $13,903 million in revenues, up .7% from the previous year.
- Cisco Systems awarded Qwest its Customer Satisfaction Excellence award, or the "Gold Star" rating, the highest distinction a partner can achieve within the Cisco Channel Partner Program.
- Forrester Research placed Qwest best for overall 2006 strategic plans, tied for first on offering the most aggressive prices, and second for operational support systems in February 2006.
- Qwest Minnesota received a prestigious honor: the "Outstanding Community Partner Award" from the Minneapolis Red Cross in March 2006.
- Qwest was presented the "Spirit of Hope Award" by the Mile High United Way in March 2006.
- Qwest was voted the "Best in Region" award for outstanding campaign in the telecommunications and utilities industries by the Portland United Way in March 2006.
- Qwest won the "Best Labor/Management Partnership Award" by the Twin Cities United Way in March 2006.
- Qwest was voted the "Corporation of the Year Award" by the Arizona Hispanic Chamber in April 2006.
- Qwest was voted the "Corporate Friend of the Year Award" by the Sioux Empire American Red Cross in July 2006.
- Qwest was voted the "Corporate Sponsor of the Year Award" by Mi Casa Women's Resource Center in August 2006.
- Qwest won the 2006 Innovation Award from NADO in September 2006.
- Qwest was ranked one of the "Best Place to Work" by the Denver Business Journal, Minneapolis Business Journal and the Phoenix Business Journal (2005-06).
|
|
