Qwest Earns Eight Excellence Awards from Research Firm ATLANTIC-ACMThe survey results are detailed in ATLANTIC ACM’s 2009 Business Connectivity and Wireless Report Card which was released yesterday. Surveyed customers voted Qwest best-in-class among incumbent local exchange carriers (ILECs) and interexchange carriers (IXCs) for enterprise data value, small-business data value, network performance, enterprise voice value, provisioning, billing and sales representatives. Qwest tied for customer service. More than 1,000 individual businesses participated in the survey. “Measuring customer satisfaction is at the core of what our reports do,” said Dr. Judy Reed Smith, chief executive officer and founder, ATLANTIC-ACM. “The awards presented to Qwest reflect the commitment they have made to delivering exceptional products and services to their customers.” “Qwest has taken great strides to elevate the customer experience in every facet of the business,” said Teresa Taylor, executive vice president, Qwest Business Markets Group. “Recognition like this, based on direct customer feedback, validates our ongoing efforts to perfect our execution.” The ATLANTIC-ACM 2009 Business Connectivity and Wireless Report Card evaluates the performance of carriers by their small, medium and enterprise customers and is based on more than 3,000 individual carrier evaluations. About Qwest Business Qwest Business is a choice of 95 percent of Fortune 500 companies, offering a comprehensive portfolio of data and voice networking communications solutions to enterprises, government agencies and educational institutions of all sizes. The Qwest network backbone covers the entire continental ### The marks that comprise the Qwest logo are registered trademarks of Qwest Communications International Inc. in the
MEDIA CONTACT Ted Wietecha Qwest Communications 303-965-4433
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