Home Networking

Let us help keep your world running smoothly.

It's good to know that secure wireless home networking is always available, but with just a small upgrade to our Home Networking Setup and Maintenance Plan, we'll actually walk you through and help you connect to your digital devices. Once your computers, printers, and gaming systems are connected to the secure Qwest network, you'll never miss a beat.

And with this upgraded plan's priority status feature, you'll jump right to the head of the repair phone service queue, and get same-day or next-day service for home visits. When life is easier, it's a beautiful thing.

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Norton™ Online Solutions for PCs

Award-winning antivirus, spyware and all-in-one security suites from Norton™. These security solutions deliver industry-leading protection against viruses, spyware and more without slowing down your PC.

Your security depends on which level of Qwest @Ease you have:

• Free or $4.99 – Norton™ AntiVirus Online– defends your PC against viruses, spyware, bots, worms, and more without slowing you down or getting in your way
• $9.99 – Norton™ Internet Security Online – delivers fast and light online threat protection. It guards your PC, your network, and your identity without slowing you down.
• $12.99 – Norton 360™ Online – offers ultimate protection, performance, and peace of mind against digital dangers. It guards against online threats, protects your identity and keeps your PC running at peak performance.

Automatic Online Backup

Relax- we've got your back(up).

Qwest High-Speed Internet customers can rest easy because with our PC based Automatic Online Backup all of your precious files, photos, movies and music are always safe and sound in your personal digital vault.

And great news- 2GB of storage is already yours for free, but with a simple upgrade, you can get 50GB. Now that is serious personal space.

Warranties & Guarantees

Here are some numbers that will make you happy.

Qwest offers a 30-day 100% satisfaction guarantee* for new High-Speed Internet customers.

We are so confident you'll love our High-Speed Internet service, you can try us for 30 days and we'll credit your account if you are not satisfied.

We also offer a one-year limited warranty on any Qwest modems you purchase and a limited life-of-the-lease warranty on any Qwest modems you lease.

With just a small upgrade your bases are really covered- a certified Qwest technician will handle all covered repairs at no extra cost to you, and an extended modem warranty will put your mind at ease.

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A New Level of Support

Introducing your own personal tech team.

Qwest's convenient support team can assist you 24/7. And, if we can't solve your problem online or on the phone, we'll send one of our fully certified technicians to you. There are several packages with various levels of support, just choose the one perfect for you.

Basic Support is free for all Qwest High-Speed Internet customers, but with just a small upgrade you can get our helpful software assist feature and our priority support feature. This enables you to jump right to the head of the repair service phone queue, and ensures same-day or next-day service for home visits. Let's hear it for line jumping and extra help.

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PC Tune-up

Keep your computer running like a well-oiled machine.

With one small upgrade to your support level or as an a la carte service, you can treat your computer to this annual PC Tune-up where we remove the items that can cause crashes and freezing, and we maximize the speed so you get the most out of your High-Speed Internet connection. This Tune-up will impact the overall health and reliability of your computer and benefit both novice users and experts alike.

Available with $9.99 and $12.99 support levels, or on an a la carte basis.

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