Welcome to the Online Dispute Management (ODM) information Web page. Here you will find a variety of information designed to make using ODM easier and more efficient. ODM is a common Web portal accessed via the Remote Control ordering system that allows Qwest Wholesale national customers to enter, submit, view, update, and cancel billing disputes.
Access ODM via Remote Control.
Note: ODM will be available via Remote Control beginning December 6, 2004. Please use the available documentation and training materials to become familiar with the ODM application.
The ODM documentation and online training course are designed to describe and teach users how to use the ODM system.
Last Update: October 1, 2008
