Wholesale: Products & Services

Qwest^® Wholesale Dedicated Internet Access
It's All About Access.

Whether their data transmission needs are large or small, businesses in today's environment depend on having constant Internet connectivity to accomplish business-critical functions. Hence the need for a quality service provider who can deliver a network designed to safeguard that crucial link.

The Internet as Your Mission-Critical Network

Qwest is a Tier 1 National Service Provider offering Dedicated Internet Access (DIA) service at a premium level of performance and security. Your traffic is transmitted over the Qwest Internet Protocol (IP) network at the highest rates currently available with a goal of near 0% packet loss. To demonstrate the validity of its claims regarding speed and throughput, Qwest provides a publicly accessible Web site where customers can view the inner workings of the Qwest IP backbone and see estimated performance levels in real time via the Qwest Network Statistical site.

The Strength of Industry-Leading Service

Qwest DIA connects directly to the Qwest OC-192 IP network backbone, engineered for minimal packet loss and network congestion, and has over 2,200 access nodes domestically to bring your traffic onto the network. Multiple Protocol Label Switching (MPLS) Fast Re-route is used between every core router in the network, ensuring a quicker recovery time over synchronous optical network (SONET).

Options to Solve Your Business Challenges

Your current access needs are likely to grow in the future. As a result, Qwest offers access speeds and pricing plans that meet your current requirements and future needs:

• Scalable network point-to-point access speeds range from 128 Kbps up to 10 Gigabit Ethernet* - as your company grows, your business is not hampered by a lack of Internet access speed
  
• Flexible pricing options are available including: flat port, tiered and burstable service offerings, which will help fulfill your budgetary requirements
  

Priority Access (QoS)

As an optional feature, customers can now prioritize traffic flow of real-time applications such as VoIP and video streaming with Priority Access (QoS) over the local loop portion of a DIA DS-1 where congestion occurs. Priority Access is available on fractional and full port DS1s.

Industry-Leading Service Level Agreements (SLAs) Monthly Network Averages

• 100% IP Network Availability Goal
  
• On Net: Latency 50ms
  
• Off Net: Latency 95ms between the top five networks
  
• Packet Delivery: 99.5%
  
• Jitter: 2ms
  
• Reporting: 10-minute proactive outage notification goal
  
• 7x24x365 customer service and technical support
  

Availability

Qwest Dedicated Internet Access (DIA) is generally available throughout the United States. Qwest DIA service also provides high-speed Internet access to more than 240 major cities in 19 European countries and Asia.

How to Get Started

For more information on Qwest DIA, please contact your Qwest Sales Representative.

* 10 Gigabit Ethernet is available in select locations pending capacity.

The information contained herein does not constitute an offer by Qwest to provide services, equipment or materials. Any such services and items shall be provided only pursuant to a fully executed Qwest Wholesale Services Agreement, or similar agreement, between Qwest and Customer. Minimum one-year term required. Early termination fee may apply. Additional equipment may be required. Contact Qwest for availability and additional restrictions.

*“Dedicated” applies to EPL. Ethernet Local Access (“ELA”) may or may not be shared depending upon the service option the customer selects.

Copyright © 2008 Qwest. All Rights Reserved.