Listed below, find a variety of documentation designed to make your IMA GUI implementation and use easier and more efficient. Qwest is also pleased to provide IMA users a number of instructor led and web based training options. Please see the Qwest Training Course Catalog for class listings and registration.
Learn about CLEC system administrator's tasks, such as creating
and managing CLEC users' accounts.
Download
and view the CLEC System Administrator's Guide.
This guide details how to connect to IMA using a digital
certificate.
Download
and view the Connection Guide.
This guide assists CLECs and ILECs in confirming and correcting submitted directory listings. This guide is located on the IMA XML Wholesale page.
Access the IMA XML
Wholesale Page.
This guide provides instructions for facility based CLECs
using IMA to send listing orders to the Listings Operation
Center or to reestablish listings in the listing system.
Download
and view the Facility Based Directory Listings Guide.
CLECs learn how to prepare, submit, and follow up on local
service requests (LSRs).
Download
and view the User's Guide.
Frequently Asked Questions Regarding IMA GUI
Click on the link below to download and view questions and answers frequently asked by IMA users. Please also see the IMA XML FAQs for additional information.
Last Update: October 16, 2009