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Attention: CenturyLink Managed VoIP, Managed VoIP Bundle, IPTelS, or CIPS service customers -- Users of these services now have access to 911 emergency service by directly dialing ‘9-1-1’. Users who make their outgoing calls dialing an ‘8’+ number may dial 9-1-1 or 8-9-1-1. Users who make their outgoing calls dialing a ‘9’+ number may dial 9-1-1 or 9-9-1-1. If you are an Office Administrator, please advise your users of how to dial 911 from their VoIP phone.
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TTY callers should directly dial 9-1-1 or other existing emergency numbers in emergency situations. All 9-1-1 centers are now equipped to handle TTY calls.
Telecommunications Relay Service (TRS) can be accessed by dialing 7-1-1 or using the toll-free number listed in your telephone directory. Click HERE for more information about TRS.
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