Qwest Communications - Press Release Archive (Residential)

New Suite of Backup, Security and Support Services Puts Qwest Customers “@Ease”

Tue, 20 Apr 2010 11:00:00 -0400

Qwest “Stress Reliever” Includes Leading Security Service, Home Networking Set-Up, Enhanced Support

DENVER – April 20, 2010 – Qwest Communications (NYSE: Q) is making it easier to control, protect and connect digital devices with the Qwest @Ease™ suite of backup, security and support services for Qwest High-Speed Internet®...

Talk To Qwest Celebrates One Year of Service

Mon, 12 Apr 2010 07:00:00 -0400

Thanks to social media, the world engages in a nonstop conversation. With the launch of its customer service channel, “Talk To Qwest,” on the micro blogging site Twitter last year, Qwest joined the conversation and has been working with...

Qwest Statement on Changes to Convenience Fees

Thu, 11 Mar 2010 09:50:07 -0500

At Qwest, we work to balance the needs of the business with those of our customers. In recent months, we have been evaluating the broad implementation of convenience fees and have determined that fees for one-time online payments and those payments...

Fastest Qwest High-Speed Internet Service Expanding in Phoenix and Tucson Metro

Mon, 08 Mar 2010 10:00:31 -0500

Qualifying Residents Can Access Connection Speeds up to 40 Mbps Downstream, 20 Mbps Upstream

PHOENIX – March 9 – The next evolution of Qwest High-Speed Internet® has arrived in Phoenix and Tucson metro communities.* As Qwest Communications (NYSE: Q) expands its next-generation fiber-optic-fast Internet network, qualifying...

Fastest Qwest High-Speed Internet Service Expanding in Utah

Thu, 04 Mar 2010 15:55:53 -0500

Qualifying Residents Can Access Connection Speeds up to 40 Mbps Downstream, 20 Mbps Upstream

SALT LAKE CITY – March 5 – The next evolution of Qwest High-Speed Internet® has arrived in many Utah communities.* As Qwest Communications (NYSE: Q) expands its next-generation fiber-optic-fast Internet network, qualifying residents...

Fastest Qwest High-Speed Internet Service Expanding in New Mexico

Thu, 04 Mar 2010 12:37:02 -0500

Qualifying Residents Can Access Connection Speeds up to 40 Mbps Downstream, 20 Mbps Upstream

ALBUQUERQUE, N.M. – March 5 – The next evolution of Qwest High-Speed Internet® has arrived in many New Mexico communities.* As Qwest Communications (NYSE: Q) expands its next-generation fiber-optic-fast Internet network,...

Fastest Qwest High-Speed Internet Service Expanding in Front Range

Mon, 22 Feb 2010 09:30:00 -0500

Qualifying Residents Can Access Connection Speeds up to 40 Mbps Downstream, 20 Mbps Upstream

DENVER – Feb. 22, 2010 – The next evolution of Qwest High-Speed Internet® has arrived in many Front Range communities.* As Qwest Communications (NYSE: Q) expands its next-generation fiber-optic-fast Internet network, qualifying...

Qwest Showcases Technology and Value in Fourth Quarter Advertising Campaign

Thu, 12 Nov 2009 09:19:34 -0500

DENVER – Nov. 12, 2009 – Qwest (NYSE: Q) has launched a series of new ads that showcase its technology and demonstrate how customers can get the greatest value from their services with the “Qwest Best Bundle,” which includes...

The Paisley Index Honors Qwest 411 Service for the 11th Consecutive Time

Thu, 29 Oct 2009 08:00:32 -0400

DENVER, Oct. 29, 2009 — Qwest (NYSE: Q) has received top honors for its operator and information services from the Paisley National Directory Assistance Performance IndexSM for the 11th consecutive time, and continues to lead the industry in...

Qwest Launches High-Speed Internet in Fromberg

Tue, 27 Oct 2009 14:39:05 -0400

BRIDGER, MONT., Oct. 27, 2009 – Qwest Communications today announced that high-speed Internet service is now available in Fromberg as a result of an investment to upgrade the local communications network. With Qwest® High-Speed...

Qwest Launches High-Speed Internet in Clancy, Boulder, Wolf Creek and Canyon Ferry

Tue, 27 Oct 2009 14:21:35 -0400

HELENA, MONT., Oct. 27, 2009 – Qwest Communications today announced that high-speed Internet service is now available in Clancy, Boulder, Wolf Creek and Canyon Ferry as a result of an investment to upgrade the local communications...

Remaining Qwest Wireless Phone Customers Must Switch to a New Wireless Provider by Oct. 31

Thu, 22 Oct 2009 12:00:00 -0400

DENVER, Oct. 22, 2009 – Qwest will discontinue Qwest Wireless cellular phone service on Oct. 31, 2009, and is encouraging remaining Qwest Wireless customers to switch to a new wireless provider in advance of the Oct. 31 shutdown. Customers...

Qwest Launches “Crash Happens” Social Media Contest

Wed, 23 Sep 2009 12:01:00 -0400

Survivors of Data Loss Are Invited to Share Stories Underscoring the Importance of Online Backup

DENVER – Sept. 23, 2009 –Qwest Communications (NYSE: Q) has launched a social media contest to raise awareness about the importance of backing up important data. The contest, modeled after Qwest’s existing “Crash...

Qwest Launches High-Speed Internet in Darby, Mont.

Tue, 08 Sep 2009 12:13:05 -0400

DARBY, MONT., Sept. 8, 2009 – Qwest Communications today announced that high-speed Internet service is now available in Darby as a result of an investment to upgrade the local communications network. With Qwest® High-Speed...

Qwest Launches High-Speed Internet in Park City, Mont.

Tue, 08 Sep 2009 12:05:09 -0400

PARK CITY, MONT., Sept. 8, 2009 – Qwest Communications today announced that high-speed Internet service is now available in Park City as a result of an investment to upgrade the local communications network. With Qwest® High-Speed...

Qwest Launches High-Speed Internet in Bridger and Red Lodge, Mont.

Thu, 03 Sep 2009 15:16:17 -0400

RED LODGE, MONT., Sept. 3, 2009 – Qwest Communications today announced that high-speed Internet service is now available in Bridger and Red Lodge as a result of an investment to upgrade the local communications network. With Qwest®...

Qwest Issues 60-Day Notice to Qwest Wireless Customers

Tue, 18 Aug 2009 07:00:00 -0400

Effective Oct. 31, Qwest Wireless Service Will No Longer Be Available

DENVER, Aug. 18, 2009 – Starting today, Qwest Wireless customers will begin to receive notification that they have 60 days to switch their Qwest Wireless service to another wireless provider. In 2008, Qwest announced plans to exit its...

Qwest Unveils 40 Mbps Downstream, 20 Mbps Upstream High-Speed Internet Service

Mon, 20 Jul 2009 08:00:00 -0400

5 Mbps Upstream for $5 Available to Qualifying Customers with 7 Mbps, 12 Mbps, 20 Mbps Service

DENVER, July 20, 2009 – Qwest Communications (NYSE: Q) has introduced the next evolution of its high-speed Internet services, delivering downstream connection speeds of 40 Mbps and upstream speeds of 20 Mbps*.
KEY...

Movearoo, a Free Nationwide Moving Resource, Eases Stress for Customers in Tough Economy

Thu, 09 Jul 2009 10:07:39 -0400

Movearoo.com Marks End of First Year in Operation With Strong Growth and Satisfied Customers

DALLAS, DENVER and NEW YORK, July 9, 2009 – Movearoo, a free program designed to reduce the stress and anxiety associated with moving, is celebrating its anniversary. Since it began a year ago, Movearoo has helped over 1.3 million...

Qwest's Bilingual Call Center Celebrates 25 Years of Service to the Community

Thu, 25 Jun 2009 11:53:53 -0400

Qwest Gives Customers 25 Minutes Free International Long Distance to Mark the Milestone

Qwest Communications International Inc. (NYSE: Q) is spotlighting its bilingual call center, “El Centro de Qwest” in celebration of its 25th anniversary of meeting the needs of Spanish-speaking customers. In honor of this...

Qwest Helps Upromise Members Plug into College Savings

Mon, 15 Jun 2009 12:22:34 -0400

Upromise Members Earn Even More Money for College by Purchasing Qwest Services

DENVER, June 15, 2009 —Qwest (NYSE:Q) and Upromise, the college savings rewards program that helps its 10 million members save money toward their dreams of higher education, have teamed up to help families reconcile concerns about saving for...

Free Wi-Fi Takes Qwest High-Speed Internet Value Beyond The Home

Thu, 07 May 2009 13:00:01 -0400

All Qwest High-Speed Internet Customers Receive Free Access to Nation's Largest Wi-Fi Network , Powered by AT&T Wi-Fi

DENVER, May 7, 2009 — Starting today, millions of Qwest High-Speed Internet customers, including small-business customers, can enjoy free, unlimited nationwide access to Qwest Wi-Fi offered at 17,000 hotspots, including popular coffee...

Qwest Brings Mother's Day Gifts into the 21st Century

Wed, 06 May 2009 13:01:23 -0400

Free Digital Brag Book and Virtual Bouquet Easier to Give and Enjoy

DENVER, May 6, 2009 — Qwest is making it easy to show Mom she’s appreciated with special offerings available through Mother’s Day, May 10.
Key Facts

Brag Book Reinvented: Qwest Stores are offering free digital...

Qwest Offers Free Emergency Call Forwarding to North Dakota, Minnesota Flood Victims

Wed, 25 Mar 2009 13:19:39 -0400

WHAT:
Qwest is working diligently with North Dakota and Minnesota customers impacted by the recent flooding to provide emergency call forwarding services to them.

With emergency call forwarding, calls to Qwest customers’ homes or...

Qwest Launches Voice Mail, Brings Web-Based Message Management to New Areas of Wyoming

Mon, 23 Mar 2009 13:21:05 -0400

Personal Voice Mail Box Plus Online Messaging Now Available to Qwest Customers in Gillette, Jackson, Lander-Riverton and Laramie

CHEYENNE, Wyo., March 23, 2009 —Qwest Communications today launched two residential services to new areas of Wyoming: voice mail and qHome™. Both services are brand-new to customers in Gillette, Jackson, Lander-Riverton and Laramie, and...