Networx - Contacts and Escallations: Qwest Communications


	Contact Us \| Redacted Contracts

Qwest Networx

Contacts and Escalations

Enlarge Text

Decrease Text

Networx Program Director

Roxane Rucker

Phone: 703-363-8802
Fax: 703-363-3188
Pgr/Cell: 703-395-7468
Roxane.Rucker@qwest.com

Deputy Program Director

Helen Rountree

Phone: 703-363-4463
Fax: 703-363-3188
Helen.Rountree@qwest.com

CPO: Contract Administrator

Kathryn Elsner-Kerch
Manager, Contracts

Phone: 703-363-4351
Kathryn.Elsner-Kerch@qwest.com

CPO : Finance Manager

Tammi Silva

Phone: 703-387-9022
Cell: 703-969-2653
Tammi.Silva@qwest.com

CPO: Transition Management

Wayne Clifford

Phone: 703-293-6938
Cell: 571-481-8142
Wayne.Clifford@qwest.com

Contractor Program Office

Contracts
Finance
Risk Management
Transition Management

Customer Support Office

Billing
Order Status
Portal Support
Repair
Sales Support / Complaints
Customer Solutions Center & SEDS
Training
Locate your Qwest Representative

CPO: Risk Management

NS/EP Director

Kathryn Condello

Phone: 703-363-3990
Cell: 703-725-4367
Kathryn.Condello@qwest.com

Network Security Officer

Curtis Levinson

Phone: 703-293-6904
Cell: 571-245-5900
Curtis.Levinson@qwest.com

Disaster Recovery Planning

Curtis Levinson

Phone: 703-293-6904
Cell: 571-245-5900
Curtis.Levinson@qwest.com

CSO: General inquiry | Orders | Billing Tier 1 | Reports

Federal Service Center Team

Phone: 1-866-GSA-NETWORX (1- 866-472-6389)
Fax: 866-563-0797
Qwest.Networx@qwest.com

Level 1

Marla Allison

Phone: 206-808-5484
Cell : 206-445-8312
Marla.Allison@qwest.com

Level 2

Kathy Fujii

Phone: 206-220-9400
Fax: 206-345-2054
Pgr/Cell: 206-898-7827
Kathy.Fujii@qwest.com

Level 3

Wayne Gomes

Phone: 206-808-3090
Fax: 206-345-0134
Cell: 206-841-3120
Wayne.Gomes@qwest.com

CSO: Billing

Level 1

Kim Oars

Phone: 206-808-3520
Cell: 253-202-4649
Kimberley.Oars@qwest.com

Level 2

Dale Jarrell

Phone: 703-363-3836
Pgr/Cell: 571-221-7918
Dale.Jarrell@qwest.com

Level 3

Diane Heatley

Phone: 703-363-8820
Fax: 703-363-4450
Diane.Heatley@qwest.com

CSO: Technical Support for the Networx Portal

Business Applications Help Desk Team

Phone: 877-726-6875 x1
fedqcontrol@qwest.com

Level 1

Travis Richardson

Phone: 614-215-5520
Travis.Richardson@qwest.com

Level 2

Pam Hair

Phone: 206-220-9494
Fax: 800-879-2804
Pgr/Cell: 206-841-5924
Pam.Hair@qwest.com

Level 3

Wayne Gomes

Phone: 206-808-3090
Fax: 206-345-0134
Cell: 206-841-3120
Wayne.Gomes@qwest.com

CSO: Repair

Federal NOC Team

Phone: 866-472-6389 Option 2, Repair

Level 1

John Murray

Phone: 703-363-8024
Pgr/Cell: 240-353-7113
John.Murray@qwest.com

Level 2

Brian Rooks

Phone: 703-363-3993
Cell: 240-432-4043
Brian.Rooks@qwest.com

Level 3

Todd Miller

Phone: 303-707-3146
Fax: 303-707-7448
Pgr/Cell: 720-283-1315
Todd.Miller@qwest.com

CSO: Sales support | Complaints

Level 1

Lorie Kimmel

Phone: 703-863-1234
Fax: 703-293-6900
Pgr/Cell: 703-863-1234
Lorie.Kimmel@qwest.com

Level 2

Pam Hair

Phone: 206-220-9494
Fax: 800-879-2804
Pgr/Cell: 206-841-5924
Pam.Hair@qwest.com

Level 3

Wayne Gomes

Phone: 206-808-3090
Fax: 206-345-0134
Cell: 206-841-3120
Wayne.Gomes@qwest.com

CSO: Customer Solutions Center | SEDS

Level 1

Cindy Norman

Phone: 303-391-8301
Fax: 303-391-8505
Cindy.Norman@qwest.com

Level 2

Vicki Joy-McPherson

Phone: 303-391-8365
Fax: 303-298-8990
Pgr/Cell: 303-437-2454
Vicki.Joy@qwest.com

Level 3

Eric Larson

Phone: 503-242-0334
Fax: 503-245-0014
Pgr/Cell: 503-866-7411
Eric.Larson@qwest.com

CSO: Training

Allyson Newman

Phone: 703-363-8812
Fax: 703-363-4477
Allyson.Newman@qwest.com