Internet Help

  General Information

• What is an Internet Protocol (IP) address?
• Why would I need a static IP address?
• Do I need a static IP address to have my own web site?
• What are the advantages and disadvantages of having only a single static IP address?
• Why would I need multiple static IP addresses (referred to as a "block")?
• What is ARIN?
• Why do I have to register my Static IP's?
• Who has access to these numbers and how will they be used?
• How many static IP addresses can I lease per high-speed Internet telephone line?
• What happens to my IP addresses if I upgrade or downgrade block size?
• What is the difference between how many static IP addresses I lease and how many can be assigned to individual computers on the network?
• Are static IP addresses available for lease to all Qwest customers?
• Will outgoing mail relay servers be available to me if I lease a static IP block?
• What is “DNS”?
• What is “reverse DNS”?
• What is “port 25 filtering”?
• How do I turn port 25 filtering on or off?

  Availability & Ordering

• Can I lease static IP addresses if I have dial-up Internet service?
• How do I order static IP addresses?
• How much do static IP addresses cost and how many addresses do I get?
• What are the basic terms of the IP address lease?
• If I switch from qwest.net to Qwest with Windows Live or MSN Premium, will I keep my static IP block?
• If I move my home or office, may I continue to use the same static IP addresses I already leased?

  Set Up & Configure

• Where can I get instructions to configure my modem with a single static IP address?
• Where can I get instructions to configure my modem with a block of static IP addresses?
• Do I need to modify my TCP/IP settings if I am using static IP addresses?
• How do I set up Reverse DNS on Qwest leased static IP blocks?

  Removing

• How do I cancel my Static IP lease?
• Where can I get instructions to re-configure my modem from Static to Dynamic IP addressing?
• Do I need to modify my TCP/IP settings if I cancel my Static IP lease?

  Troubleshooting

• Why can't I access the Internet after setting up my static IP addresses?

How do I get more help with questions about static IP addresses, or about configuration changes for static IP addresses?
For more help, you may contact us.