Internet Help

If an automatic Firmware Upgrade is available, two orange buttons will follow this statement.

If you do NOT see two orange buttons above this statement, or you prefer the manual upgrade, proceed to the Manual Firmware Upgrade section below.

To manually upgrade the firmware on your modem, your computer MUST be connected directly to your modem using the Ethernet cable.

The most current version of the Q1000 firmware is QAQ01-31.00L.34. To check the firmware version on your modem, go to the Modem Fimrware Upgrade page. If your modem has any version other than the one previously listed, follow the onscreen instructions to upgrade the firmware.

There are no Drivers available for this modem.