Internet Help

If an automatic Firmware Upgrade is available, two orange buttons will follow this statement.

If you do NOT see two orange buttons above this statement, or you prefer the manual upgrade, proceed to the Manual Firmware Upgrade section below.

To manually upgrade the firmware on your modem, your computer MUST be connected directly to your modem using the Ethernet cable.

The most current version of the Motorola 3347 firmware is QM02-7.8.4r10. To check the firmware version on your modem, go to the Modem Home Page. If the home page is all blue, you do not need to upgrade your modem's firmware. If the home page is mostly white, use the Manual Firmware Upgrade Instructions below.

Manual Firmware Upgrade Instructions

• Windows

There are no Drivers available for this modem.