Internet Help

Technical Specifications
Features
User Name and Passwords
Subscriber Agreement
Acceptable Use Policy
Technical Support

For the best Qwest.net™ service experience, we recommend the following minimum system requirements:

Windows

• Desktop or laptop/notebook
• CPU: Intel® Pentium®-class processor with minimum speed of 800MHz
• Operating System: Microsoft® Windows XP or Windows Vista
• 16MB RAM minimum with 32MB RAM recommended
• Pre-equipped Ethernet Network Interface Card or Wireless Card (wireless card requires wireless capable modem)
• 30MB hard disk space (additional space will be needed for ISP requirements)
• CD-ROM drive (internal or external) recommended

Macintosh®

• G3 or greater
• Mac OS X® v.10.3 or higher
• 128MB RAM
• 30MB hard disk space (additional space will be needed for ISP requirements)

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The following Qwest.net™ standard and optional features are available.

• E-mail Files*
• E-mail Servers
• Primary and Secondary Accounts*
• Vanity E-mail Addresses*
• Create a Web Site*
• Vanity Domain Name*
• Static IP Addresses
• Qwest.net Connection Software
• Connecting/Dial-In Numbers
• View All
  
  * If you have Qwest Choice™ Internet Basic or Qwest® Broadband with Office Basic, your service includes Internet access only. These features are not included.

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Change User Name

Your Qwest.net™ user name authenticates you on the Qwest.net server, when you log in and when you access your e-mail messages. You may modify your primary and secondary user name.

Guidelines

Create your password using a combination of upper and lower case characters, numbers and/or punctuation (e.g., !@%^&*.–_=+).

Rules

Passwords must be six to eight characters long, can’t contain your user name, and can’t have the same character (or series of characters) repeated three or more times.

Change Password

Use your existing user name and password to log in to the Qwest.net Account Manager, and follow the instructions.

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You may review the Qwest Subscription Agreement online.

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You may review the Acceptable Use Policy online.

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