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Published
October 24, 2008
It’s been more than three months since the inception of our online community, and we’re excited about the conversations we’ve been able to have directly with you, our customers. Our goal with this new online community is to create a person-to-person channel to keep you connected to what we’re doing here at Qwest and to connect you with other Qwest customers – your active participation helps us to achieve that goal and helps Qwest serve you better.
If you’re new to the community, welcome! We’re here to listen to you – your questions, ideas, suggestions and feedback are all welcome. Whether you comment on one of our blogs, have a conversation with us in the forums or send us a private message, we want to hear from you.
If you’ve been participating in our online community, thank you. So far, we’ve seen a lot of connections being made. We’ve been able to bring Qwest customers together in the forums where they’ve shared product information, advice and solutions with each other. We’ve also kept members updated with the latest news about our fast fiber-optic Internet services, where it’s being deployed and how customers can check if they can get these new services. Finally, we’ve been especially excited to offer insider perspectives about current Qwest projects and products on our blog.
Again, this “window into Qwest” goes both ways, and we’re happy to answer questions, give guidance and address product and service issues through this forum, too. Overall, the engagement has been rich, and we hope you’ve been able to build—and hope you continue to build—a valuable relationship with Qwest.
I look forward to hearing from you, and I thank you for being a member of this community.
- Travis Leo
Director, Broadband Product Management
Message Edited by ProdAdmin on 10-29-2009 04:12 PM
Posted in Uncategorized
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Published
October 10, 2008
Ever wish you could find out if someone’s trying to reach you at home, even if you’re not there? Or maybe you’d like to know the details of your voicemails before you listen to them, like how long it is, who left it and when? Or how about being able to change your home phone call forward phone number from your cell phone to your work phone?
Yesterday, we announced qHome™, the Integrated Message Manager, a new Web tool developed in collaboration with Microsoft Corporation that gives customers online access to their Qwest home phone service. qHome integrates a customer’s Qwest Choice Home ® phone service and Qwest High-Speed Internet ® service through Microsoft’s Windows Live™. So even when you’re away from home, you can manage your voicemails like you manage e-mails, get instant message pop-ups when people call your home phone, save your voicemails on your computer while deleting from your phone, even change your home phone settings and contacts – all from your qHome portal that you can access from most computers.
You can check out the official Qwest announcement here to learn more about qHome and get details about how you can get the service at no additional cost with qualifying features and services, but let’s talk about why we’re offering this product and how it’s going to make your life easier…
It used to be that when you left your house, you left your home phone too, and could only access your voicemail, one at a time, from another phone. Qwest launched qHome because people want more control and accessibility to stay in touch with their life. We’re seeing many aspects of our customers’ lives converge, and so we want to see our technologies converge to make your life easier and to let you connect to the things that are important to you on your terms, and qHome is a part of this effort.
Check out a demo of qHome here and let us know what you think, and be sure to stay tuned to find out when it’s available in other areas.
Ken Rambo – Qwest Product Director
Message Edited by Q-KenR on 10-10-2008 02:51 PM
Message Edited by ProdAdmin on 10-29-2009 04:04 PM
Message Edited by ProdAdmin on 10-29-2009 04:35 PM
Posted in Uncategorized
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