In addition to the technology advantages that come from voice and data convergence, your customers benefit from centralized customer service, trouble ticket resolution, and billing. It's a strategy that makes room for growth and can reduce communication costs while helping to bring about greater levels of security and reliability.
| Qwest business communication solutions enable you to ensure reliable uptime for your customers via End-to-End Performance Reporting and 24/7 support and maintenance options. Our efficient communications solutions also allow you to perform quick testing and turn-up of new applications. |
Features/Benefits
- Enjoy IT centralization
- Secure continuous flow of real-time data
- Eliminate slow application response times
- Diminish need for help desk support
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| Qwest allows you to quickly get critical information to your customers when they need it. Our business communication solutions provide ways for you and your remote employees to access tools to stay in constant contact with customers and respond to their requests during outages. |
Features/Benefits
- Respond quickly during emergencies
- Stay in contact from just about anywhere
- Reduce admin labor hours
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| IT centralization of billing and backup systems can bring valuable benefits to your business. Qwest business communication solutions allow you to combine networking, equipment, installation, and local access. Using a single source solution, it's simple to configure multiple locations with varied bandwidth and easily add offices and remote employee users. |
Features/Benefits
- Centralize network administration
- Configure multiple locations with varied bandwidth
- Add offices and remote users easily
- Maintain flexibility and reduce overall cost of ownership/li>
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| Leveraging Qwest business communication solutions, you can increase your responsiveness to your customers' needs. Using our network, you can respond more quickly and more efficiently and make it more cost effective for your customers to get what they need. For example, using the network to centralize scheduling and billing can reduce the need for administrative staff across offices. |
Features/Benefits
- Reduce cycle times
- Enhance customer service
- Increase agent responsiveness
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| Migrating to efficient communication solutions from Qwest can help reduce your total cost of ownership by consolidating server locations while giving you the option to add locations and adjust bandwidth as needed. Other features include a choice of upgrade options; the ability to manage router configuration; end-to-end monitoring and reporting; 24/7 support and maintenance; and secure access to your company network. |
Features/Benefits
- Reduce total cost of ownership
- Add locations and adjust bandwidth
- Enjoy end-to-end monitoring and reporting
- Get 24/7 support and maintenance
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| Qwest offers business communication solutions that enable you to increase your bandwidth quickly and leverage scalable and upgradeable technology to protect your investments in the future. We can help you grow with tools such as QControl®, our free self-management portal that allows you to make moves, adds, and changes to your systems at no charge. |
Features/Benefits
- Increase bandwidth quickly
- Make moves, adds, and changes at no charge
- Leverage scalable and upgradeable technology to protect investments
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Qwest builds secure networks that increase your ability to collaborate across your enterprise and quicken administrative tasks.
Save time, enhance responsiveness, and provide opportunities for clients and colleagues to communicate easily and efficiently with Qwest collaboration solutions. |
Features/Benefits
- Save time with integrated voicemail
- Schedule and manage appointments via email
- Be more responsive with voicemail-to-paging
- Get clients and colleagues together with instant conferencing
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| With Qwest's disaster recovery solutions and business continuity services you can develop and preprogram your disaster recovery capability; manage your communication system without assistance from Qwest; and take advantage of storage solutions that will protect your data in the event of an emergency. |
Features/Benefits
- Reroute incoming voice calls in the event of an emergency
- Manage communication systems without assistance
- Enhance disaster recovery strategies
- Back-up, retrieve, restore and archive data
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