Closing the Clinical IT Chasm: How IT and Clinicians Can Effectively Communicate for Success  

Overview

Expensive clinical IT implementations can stumble due to miscommunication and missteps between the clinical and technology constituencies. IT is often frustrated when clinicians fail to use the technology provided to them, and clinicians frequently complain about not being involved in the technology selection process. How do you effectively bridge this communication gap and ensure that your expensive investments in healthcare technology succeed? Dr. Mark Radlauer has spent much of his career spanning the gap between clinicians and CIOs. As a board-certified emergency physician, he fully understands the needs of clinicians under the most rigorous circumstances. At the same time, Dr. Radlauer has spent his career working closely with the IT side of healthcare. That includes serving as a consultant to hospitals nationwide on information systems planning, evaluation, and implementation.

Learning Objectives

Participants in this program will

• Learn techniques to improve IT-clinician communication.
• Understand the potential sources of failure in a clinical IT implementation.
• Hear about successful strategies for clinical systems implementation.
• Discuss the critical role that infrastructure plays in the clinical IT success stories.

Speaker

Mark Radlauer, M.D.
Emergency Medicine