Paul Logan
CEO
Product(s): Toll Free: Dedicated Inbound
Why Qwest
"I was blown away at how much executive attention was applied to this decision. We certainly were a meaningful customer for Qwest, but it felt very natural to me. It felt like it wasn't a manufactured sales process just for Contact Solutions to win our business, but something that they do for as many customers as they can both at the executive level and at the operational, you know, where the rubber meets the road level. And that was unmatched by any of the competition. Qwest's ability to deliver in the sales cycle-you know, meaningful introduction at the executive level from Tom McGrath, Executive Vice President of Sales, all the way down to our account rep was just incredible support all the way up and down the chain, and that made our decision very easy."