Wesley Homes

corporate website

Working with Qwest has been a positive experience from start to finish. Every issue that needed to be resolved or adjustment that needed to be made, it was done. We're coming up on the first year with Qwest Metro Optical Ethernet service, and the system has delivered everything we asked for.
Brian Holmes, Director of Buildings and Environmental Services

Challenge

After more than sixty years as a one-campus retirement center, Wesley Homes began to plan a second retirement facility. Wesley Homes would have more than 1,000 residents and staff at the combined facilities, with communications needs equivalent to a small town. The company needed a reliable, scalable data communications infrastructure to enable employees to work together effectively and allow the residents to communicate with friends and family. In addition to enhancing lives, the system could ultimately help save them. Among numerous critical functions, the system would be used to transmit vital medical data, view information streamed from security cameras, and support fire system monitoring and enhanced 911 services.

Solution

Wesley Homes chose Qwest® Metro Optical Ethernet (QMOE™) service. QMOE enables the Wesley Homes IT team to create virtual local area networks (VLANs) and virtual private networks (VPNs) to serve the campus and residents. In addition to QMOE, Qwest provides long-distance services, dedicated T-1 lines, and primary rate interface (PRI) lines to Wesley Homes.

Benefits and Results:

QMOE provides reliable data communications connectivity to support the day-to-day and emergency needs of hundreds of employees and residents
Because needs will change over time, Wesley Homes relies on the scalability and network control provided by QMOE
QMOE delivers very high bandwidth in a cost-efficient manner, enhancing the quality of life for Wesley Homes residents and facilitating staff efforts
By unifying its communications services with Qwest—including QMOE and long distance, among others—Wesley Homes reduces costs and administrative time
Qwest teamwork was valuable during the implementation, and Qwest has stayed in close touch since, providing support to help Wesley Homes serve its residents

Client

In operation since 1944, Wesley Homes is a not-for-profit organization providing a wide range of services and care for retired adults in the Des Moines, Wash., area. Today, Wesley Homes is expanding its network of services to deliver care throughout the greater Puget Sound region. A reliable, scalable communications system is essential to the staff and residents of Wesley Homes, and this infrastructure is carefully planned as Wesley Homes grows.