Scottrade

Scottrade

Our total cost-of-ownership models look at an 18-to 24-month payback, and that was one reason to choose Qwest iQ® Private Port. But our customer commitment was another important reason: our branches are our customer lifelines, and iQ Networking is our lifeline to our branches. Today, Qwest continues to deliver from the cost, capabilities, service and support perspectives.

Ian Patterson, CIO

Challenge

Online brokerage firm Scottrade needed a secure, scalable solution to meet the rapidly expanding and very diverse voice and data needs of its more than 290 branches.

Solution

Qwest iQ® Networking Private Port links Scottrade headquarters with its branches via a flexible, scalable and reliable MPLSbased private VPN service that combines voice and data applications onto a single cost-effective network.

Benefits and Results:

  • Scottrade predicts an 18-24 month return on investment (ROI) with Qwest iQ® Networking Private Port
  • Scottrade customers have reliable access to branch managers and brokers
  • To support Scottrades plans to reach 500 branch offices by 2010, the network can easily expand
  • With security a vital issue in the financial services arena, Qwest worked in close partnership with Scottrade to build security and regulatory compliance into the network
  • Next-generation Qwest network paves the way for expanded applications and capabilities, including a more reliable backup strategy
  • Capacity of three to five times normal volume for potential customer service spikes is available with Qwest burstable circuits

Client

Scottrade has been a leader in the brokerage industry for more than 25 years. A pillar of the companys success is Scottrades adoption of advanced technologies to optimize the online trading experience and enhance its customer service.