Call Routing: Intelligent Pre-Route (IPR)

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Contact Center: Hosted Solutions

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The hosted contact center supports multi-channel integration, leverages global high-speed networks, and utilizes computer telephony integration (CTI) and speech-recognition technology, all at a reasonable cost. View

Many customers want to communicate with your business 24/7. Qwest understands this and the need for disaster recovery capabilities to ensure that expectation is met. View