Resource Details

Challenge

More bandwidth was essential as The Doctors Clinic continued to expand its locations and capabilities to enhance services to the community of Kitsap County, Washington. The organization needed a more efficient way to provide bandwidth for its existing Picture Archiving and Communication System (PACS). Looking ahead to the deployment of Electronic Medical Records (EMRs), The Doctors Clinic also required scalable bandwidth as a foundation for this and future robust applications.

Solution

The Doctors Clinic deployed Qwest Metro Optical Ethernet (Qwest MOE) to fulfill current needs for bandwidth and provide future flexibility when more applications come on line. Qwest also provides long-distance service and Qwest Primary Rate Interface (PRI) service for The Doctors Clinics nine sites. In addition, Qwest provides Qwest Digital Signal Level 3 (DS-3) service for The Doctors Clinics voice network.

Benefits and Results:

• Increased bandwidth enhances physician productivity and helps optimize the time of high-value specialists
• Scalability ensures more bandwidth for future applications, including EMR
• Installation was smooth and easy
• Since going live with Qwest MOE there have been no episodes of downtime or network degradation
• Qwest service and support provide a strong safety net
• Qwest MOE contributes to the growth potential at The Doctors Clinic

Client

A physician-owned multi-specialty medical group, The Doctors Clinic has more than 70 physicians serving the health care needs of the approximately 240,000 people living in Kitsap County, Washington. The Doctors Clinic is a network of clinical locations with a wide variety of ancillary services, including advanced digital imaging and a full service laboratory. Facilities are spread across Kitsap Countys 393 square miles located in the heart of Puget Sound.