Business Continuation Routing

Business Continuation Routing

Business Continuation Routing (BCR) is a bulk call forwarding service designed specifically for disaster situations. It allows you to quickly and efficiently reroute incoming voice calls to a predetermined telephone number at an alternate site or to predetermine individual alternate telephone numbers at various locations.

BCR is a dynamic forwarding process designed to meet the needs of diverse groups within an organization who have the need to simultaneously forward calls to multiple locations in the event of a service or telephone system outage.

Benefits:

• Fast. Just place a call to the Update Center, enter one code and access the menu to activate BCR. BCR will begin forwarding calls from your business location to a predetermined list of destination telephone number(s). You won't have to forward your lines one at a time, or remember multiple security codes.
• Reliable. BCR delivers stable and secure call setup for both local calls and calls forwarded over long distances. It's backed by Qwest's network of central office switching and interoffice facilities capacity.
• Flexible. With BCR, you can forward calls to anywhere, including ordinary, analog telephones, ISDN phones or fax machines.
• Seamless. With BCR, Qwest takes care of everything. There are no new lines to buy or install, because we use the telephone numbers that already serve your place of business. Simply develop your business continuity plan with your account representative.
• Affordable. BCR is priced at a rate below some other business call forwarding services. This pricing approach doesn't penalize your business for experiencing a disaster, and it allows you to focus your resources on quickly restoring normal business operations. A daily rate is applicable for the second or more activations in a rolling 30-day period or continuance of a first activation beyond 48 hours.

Whether you're a sole proprietor, a small business, a home-based business owner, a mid-sized organization with several remote locations, or a large company with numerous geographically-disbursed facilities, BCR can readily support your critical applications.