Voice Mail: Business Voice Messaging Service (BVMS)

Business Voice Messaging Service

Qwest® Business Voice Messaging Service (BVMS) can help you meet your business challenges, by ensuring you never miss a call. Whether you are on the line, traveling or unable to answer the phone, BVMS plays a personalized greeting and allows your customers to leave a message of up to three minutes. With this new generation of communication, you are able to retrieve messages from any touch-tone phone.

Benefits

• Always on and available—no activation switches or codes
• Allows you to retrieve your messages or change your personalized greeting from any touch-tone phone
• Requires no extra equipment other than your touch-tone phone
• Each user sets up his own private password—you control who listens to and erases your messages
• Creates a professional image and adds value to your business
• Allows you to create and save group distribution lists—send a single message to as many as 25 people at the same time
• Add optional features anytime—customize Business Voice Messaging to fit your changing needs

Optional Features

• Extension Mailbox
  Add up to three extensions to your main mailbox without adding an additional line. Callers can then leave general messages in the main mailbox or private messages in individual extensions.
• Call Routing or Call Routing to Number
  Callers will hear your greeting directing them to one of up to nine different individuals or departments. Callers can leave a message with Call Routing** or be directed to another local phone number or 8XX number with Call Routing to Number.
• Message Notification
  Qwest notifies you of a new message by paging you or calling you on a local number you designate—like your wireless phone.
• Scheduled Greetings
  Have the right greeting for the right time of day. For example, have one greeting for normal business hours and another for after hours.
• Business Voice Messaging-Message Waiting Indication
  Choose an interrupted dial tone, visual indicator, or both to notify you when you have messages.

Would you like to broadcast important business information without having to answer the phone?

• Listen Only Mailbox
  Service allows you to pre-record up to 15 minutes of announcements and informational messages that are heard by incoming callers.

Why Qwest?

Qwest has been connecting businesses and their customers for generations. BVMS is an exciting way to help you stay in touch with your customers without committing to a capital investment or additional equipment on-site.

*Optional Services available from Qwest for an additional monthly charge
** Individual mailboxes must be purchased for use with this router. Some restrictions apply. Service not available in all areas. Long distance charges apply for customers who access their service from outside local calling areas. Business Voice Messaging Service requires use of a touch tone phone and a call forwarding feature.