Network Management Services

Qwest iQ^™ Network Management Services

Many customers report spending up to 70 percent of their IT budget on supporting and maintaining their existing IT network devices. Unfortunately, this leaves minimal budget for new initiatives.

Qwest iQ^™ Network Management Service (NMS) is a cost-effective solution that leverages the Qwest alliance with IBM to provide a full suite of network monitoring services and management capabilities. Networks are monitored 24x7 by industry-certified operations analysts using automated surveillance tools and ISO 27001-certified processes. With Qwest's QControl^™ portal, you can view network performance statistics and alerts, as well as create and manage trouble tickets.

Qwest iQ^™ Network Management Service offers 3 product tiers with increasing levels of service:

• Monitor & Notification: Network profiling, plus 24x7 network monitoring and fault repair.
• Select: All Monitor & Notification features, plus change management, configuration back-up and online reporting for basic routing configurations.
• Comprehensive: All Select features, plus complex configuration support, Total Customer Agency, IPSec Tunnel Management, router firewall configuration and management.