Partner Support

Get an Industry Leader on Your Side

At Qwest, Business Partners are important and rewarded. From superior sales, technical and product training, to lead-generation campaigns and co-branding, the Qwest® Business Partner Program provides the proven tools to maximize your success.

Get some of the industry's best online sales tools:

• Q.Marketplace®: Manage customer relationships and leads; locate other Qwest Business Partner Program members.
• Q.Partner®: Anytime access to forms, product pricing and commission reports.
• Qwest Central™: Stay close to your customers with access to account information, client activity and up-to-date contract status.

Qwest Education and Training

Be prepared to sell Qwest products and services. It is paramount to your success with the Qwest Business Partner Program. Gain proven sales skills, technical information and product expertise, and give yourself a competitive advantage in the marketplace. You can successfully serve your customers with help from Qwest.

Business Partner Communications

Qwest keeps you informed of new product announcements, promotional information, sales tool availability, and important channel news.

Best-in-Class Sales and Technical Support

Our Business Partners benefit from a winning combination of field and inside pre- and post-sales, operations and technical support. We are dedicated to making it easy for our Partners to do business with us, and that’s what differentiates the Qwest Business Partner Program.

Key players on your support team include:

Channel Sales Manager (CSM)—responsible for managing all business issues relating to Qwest and QBPP. Partners contact their CSM with questions or concerns regarding their membership level, customer contracts, special sales needs, and high-level product training and support.

Pre-Sales Consultant (PSC)—assist with price quotes, specific product trainings, general pricing and contract questions, and provide Q.Partner® and Q.Marketplace® support.

Partner Support Representative (PSR)—manage key post-sales activities, including the review of order paperwork for accuracy, and preparation of orders for order entry groups. The PSR also monitors and manages the progress of projects—from order inception through installation. Partners contact their PSR with post-sales issues such as moves, adds, or order changes.

Sales Engineer (SE)—seasoned professionals with extensive industry experience. All have diverse backgrounds coming from carriers, ASPs, ISPs, telecom equipment vendors, system integrators, and corporate environments. Many hold industry certifications from Cisco®, Microsoft®, Sun®, IBM® and Novell®, among others, and possess hands-on experience in designing, building, and maintaining real-world networks. They are continually building their skills and have the expertise you need to transform Qwest’s vast array of offerings into solutions to meet your customers' business needs.