Read your monthly statement carefully to ensure you are billed only
for the services you requested.
Safeguard your wireless account information and shred your billing
statements before throwing them away.
Don't leave your wireless phone in a car or unattended for an extended
period of time.
Review your owner's manual and/or user guide for instructions on securing
your device when not in use.
Change your voicemail password frequently.
Respond with caution to any telemarketing or sweepstakes offers that
may be tied to your telecommunications services and sound too good to
be true.
Arrange a call-back to the telemarketer’s phone number if they
are requesting personal information.
Remember, telephone technicians never ask customers to participate
in a testing procedure and can conduct telephone line tests without
the customer’s assistance.
Simply hang up or delete a message if someone calls and asks you to
dial numbers.
For collect calls ask the operator to have the person placing the
collect call speak his/her name, instead of allowing the operator to
say the name of the person placing the call.
Memorize your calling card number and avoid sharing your calling card
number with others.
Be aware of people loitering around pay phones and shield the keypad
with your hand while entering your number.
Avoid giving your calling card number to someone who calls you and
asks you for your number.
Report a lost or stolen calling card immediately.
For overall calling card protection, Qwest recommends treating calling
cards the same as you would any credit card.
NOTE: Qwest is providing the above information as a customer service for educational purposes only. Qwest assumes no liability for the use of this information and does not guarantee that following the recommendations provided will prevent fraud.
