Customer Service

Lower your telephone service and installation costs. Qwest® offers Telephone Assistance Plans for qualifying low-income customers:

Lifeline Service

Get a reduced rate on your monthly home phone bill. It's easy when you follow these simple steps:

1. Go to www.lifelinesupport.org to learn who is eligible and how to apply in your state.
2. Follow the application instructions provided there, under How do I apply?
3. If your state requires a paper application, you can download a copy by selecting your state below.

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Applications
Complete the appropriate state application to apply for Lifeline support.

Arizona - English Arizona - Spanish Iowa Minnesota (English) Minnesota (Spanish) Montana New Mexico - English

New Mexico - Spanish North Dakota South Dakota Utah - English Utah - Spanish Wyoming

Plan Details

• The amount of the Lifeline credit varies by state.
• Telephone service must be for your primary residence.
• The name on the phone bill must match the name of the person who is eligible for the plan.
• Free Long Distance Restriction is available, at the customer's request.

Tribal Lifeline Service

Pay as little as $1 a month, plus taxes and surcharges, for your home phone line. If you live on a reservation or pueblo, you may qualify. Go to Tribal Lifeline to learn who is eligible and to print an application form.

Plan Details

• Telephone service must be for your primary residence on a reservation or pueblo.
• The name on the phone bill must match the name of the person who is eligible for the plan.
• Free Long Distance Restriction is available, at the customer's request.